Online Customer Portal is now LIVE!!!

We are so ready to knock your socks off with upping our game in customer experience!  If you didn’t get a chance to read our blog in January on our White Glove Customer Service, now is the time.  In the blog we detailed many of the conveniences we officer, including the now launched Customer Portal  

Here are all the deets:

  1. Request we set up your account HERE (even if you’re an existing customer).
  2. Within 24 hours, you will receive an email notification with your username and temporary password.
  3. Login and change your password

    1. Update your account info where needed:
      Delivery Address
      Phone Number
      Preferences (starch, hang/fold, crease, etc.)
  4. For more detailed instructions you can fill out the Customer Care Form
  5. Change your password

    1. Manage your account:
      View Order History
      Add your credit card to your profile for express pick-up and delivery
      Pay Online
      Schedule a pick-up

It’s that simple!  We work hard to make it easy for our customers.


City Dry Cleaning offers free Pick-Up and Delivery Service to your home or office.  City services Findlay, Tiffin, Fostoria, Carey, Ada, McComb, Bluffton, Perrysburg, Toledo, Pandora, Arlington, Port Clinton, Kenton and Arcadia in Ohio.  

Call us today to start service at your home or office or locate one of our Drop Shops near you.

800-422-CITY (2489)